FAQs

• Do I need to be an ASDA member to attend Annual Session?

  Yes, you must be an ASDA predental or predoctoral member to attend. If you are not a member, join here. If you are unsure of your membership status, contact ASDA's Membership Department.

• Can I register onsite?

  Yes, attendees can register onsite with immediate payment at the registration desk. Hotel rate will not be available onsite.
  

• My school requires a registration invoice. How do I obtain one?

  Contact our registration department to receive an invoice.

• What if I have dietary restrictions?

  Follow these instructions if you have a dietary restriction:
  

  1. Log in to My ASDA in the top right-hand corner of the screen.
  2. Scroll down to the Events section.  
  3. Select 2020 Annual Session.
  4. Select Update Registration Details.
  5. Click Add Dietary Restrictions.
  6. Click update to save.

  All dietary restrictions are due by Monday, February 10. After this date, contact Kerri Slezak with your dietary needs. 

• Photo Release Policy

  ASDA’s photographers will be taking photos of attendees. Your attendance constitutes your consent for ASDA to use these photos for ASDA purposes.

• Payment Policy

  Payment can be made by check, direct withdrawal from your chapter’s bank account or credit card. Registrations must be paid in full by Wednesday, February 19. Registrants who have a remaining balance after February 19 may be subject to cancellation. For any questions regarding payment, contact the Meetings Department at 312-440-2795 or via email.

  • To have the payment withdrawn from your chapter's bank account or if paying via credit card (Visa or MasterCard), call 312-440-2795 Monday through Friday from 8:30 – 5 p.m. CST.
  • If paying by check, make check payable to American Student Dental Association and mail to the following address. Please include a copy of the registration confirmation email with your payment:

  American Student Dental Association
  211 E. Chicago Avenue
  Suite 700
  Chicago, IL 60611

• Substitution and Cancellation Policies

  
  To substitute or cancel your registration, please download the Registration Update Form and submit your request via email to Kerri Slezak.

  • Substitutions: Requests for substitutions will be accepted through Monday, February 10 at no charge. Substitution requests received after February 10 cannot be accommodated.
  • Cancellation: Requests to cancel your registration must be received by Monday, February 10 to receive a full refund. Cancellation requests received from February 11 – 25 will receive a 50% refund. Cancellation requests made after February 26 are not eligible for refund.

  Refunds will be made via the method that the registration was paid for. ASDA regrets that refunds will not be given to no-shows. 

• Emergency Refund Policy

  Refund requests due to weather and health related emergencies at the time of meeting may be eligible for a refund. If registrant is unable to attend because of a weather emergency, registrant must show that they attempted to re-schedule their travel arrangements. If registrant is able to reschedule and attend a portion of the meeting, ASDA may provide a partial registration refund. If registrant could not get to the meeting during the official meeting dates, the registrant must provide ASDA with official documentation to support their request.

  Requests must be submitted in writing no later than 7 days past the first day of the meeting by emailing registration@ASDAnet.org. No refunds will be given after that time. Refunds requests will be reviewed and approved at ASDA’s sole discretion. Refunds will be processed in the manner in which original payment was made.